What if the Technology Just Isn’t Good Enough?

I was watching a show the other day about the making of The Beatles album, Sgt. Pepper’s Lonely Hearts Club Band, and one of the things that struck me about the show was the mention of one of the reasons why The Beatles stopped touring: “We couldn’t hear ourselves onstage.”  Ringo mentioned he was just hoping he was playing the right notes as he couldn’t hear the music and was trying to play by reading John and Paul’s lips.  The sound amplification technology of the day just wasn’t good enough to allow The Beatles to keep touring. Continue reading

The Importance of Proper Definition

The definition of definition is “a statement expressing the essential nature of something.” At least that’s one way Webster defines the word.  But why is a definition so important?  Because definitions enable us to have a common understanding of a word or subject; they allow us to all be on the same page when discussing or reading about an issue.  And while we tend to make sure we properly define our words and phrases so that all understand, how well do we do that with our projects, programs or initiatives? Continue reading

Understanding Your Value

What value do you really provide?

What value do you really provide to your customers, organization, or whomever you are providing a product or service?  Do you know or do you just think you know?  You may provide a product (or service) that is very unique, or you deliver it in such a unique way that it provides value to those who purchase the product; but do you truly understand why they buy? Continue reading

Healthcare Reform and Innovation

Over the past several weeks I have attended and participated in several seminars on the Patient Protection and Affordable Care Act (PPACA), or more commonly referred to as the Healthcare Reform Act.  Presentations have included discussions on the tax implications, Justice Department enforcement, and the Insurance industry impact.  There have also been several expert panels comprised of executives from providers and insurers discussing the impact on their organizations and for some, their personal views on the subject.

One of the themes I have observed from these panelists has been, with a few exceptions, a prevailing attitude of, “How am I going to fit the new requirements of the Healthcare Reform Act into my existing system?”  I’m not so sure this is the right question to ask. Continue reading