Recently, I have had many discussions with colleagues about whether or not the primary purpose of Lean is to eliminate waste or to increase value. I’m a proponent of the latter, where Lean is to increase value with respect for people. Yes, in order to increase value, waste must be removed from the system, to which, my colleague says, “See, it comes down to eliminating waste. Besides, that’s easier to understand.” Continue reading
The other day, I met a young entrepreneur who is just starting his company with a product that he has a great passion for and thinks will perform very well in the market (due to confidentiality, I won’t mention its name). He was telling me all about how great it was, how he already had a sales channel set up through a friend, so on and so on…. Continue reading
Too often in life, we have a problem. So in order to solve the problem and improve the situation we focus on the output and apply our solution. Take, for example, the Medicaid expansion outlined in the Affordable Care Act (a.k.a. ObamaCare). Continue reading
Process Identification -> Process Improvement -> Performance Improvement -> Performance Excellence -> Operational Excellence
The journey of Continuous Improvement is long, arduous, and best of all, never-ending. One could say that is the whole nature of the word “continuous”. This road does, however, have several checkpoints. With that said, here we’ll provide an overview of the entire journey, but spend more time at the beginning – because that’s where it all starts!
I’ve been spending some time lately working on improving our ability to solve problems, specifically developing a more structured problem solving method, including root cause analysis. Historically we have used problem solving and root cause analysis to, well, solve problems. But one thing we need to realize is that it can also be used to create opportunities. Here’s an example: Continue reading
Saw a headline for an article the other day in a local Medical News journal espousing the benefits of Lean Management. Needless to say, I was excited to see Lean get some press in the local medical community which has been slow to implement the tenants of Lean Thinking. That is, until I started reading the article… Continue reading